In what he called “by far the biggest technology step we’ve ever taken,” RE/MAX CEO Adam Contos announced the official launch of the booj Platform on Monday, August 5.
“Today is an historic day in our network,” Contos told more than 1,000 attendees at the Opening General Session of the RE/MAX Broker Owner Conference (BOC) in Chicago. “Over time, the booj Platform will be the most powerful tech advantage RE/MAX affiliates have ever had.”
Developed by booj engineers in collaboration with thousands of RE/MAX affiliates, the booj Platform has been specifically designed to create a better customer experience by streamlining the work of agents from lead generation to post-close nurturing and beyond. Customer Relationship Management (CRM), the core of the booj Platform, is the centerpiece of the initial release.
RE/MAX Chairman and Co-Founder Dave Liniger, who credited “Adam and his leadership team” for the bold move that puts RE/MAX in control of its technology future, said he believes the booj Platform will prove to be the industry’s best.
“(The booj acquisition) was the smartest investment we’ve ever made.”
DAVE LINIGER
“(The booj acquisition) was the smartest investment we’ve ever made,” Liniger said.
As Contos emphasized in his opening session remarks, the launch is “only the beginning” of a larger RE/MAX technologyvision to leverage the network’s industry-leading productivity and worldwide presence.
“Our scale and global footprint give us a unique advantage,” Contos said, describing a long-term “moon shot” vision of a truly global tech system connecting RE/MAX agents and properties worldwide. “Imagine the competitive power in that.”
The booj launch – highly anticipated since the acquisition of the renowned web development and software firm in February 2018 – begins this month with the release of agent-facing products in 11 states in company-owned regions. The initial staggered rollout will continue throughout the fall, with participating independent regions and eventually global expansion to follow.
Later this year, the next phase will include a new remax.com and a consumer-facing mobile experience that will enable RE/MAX affiliates to deliver a more data-driven and efficient buying or selling experience.
Although the elements in the initial launch are extremely intuitive and easy to use, a massive tech training initiative will help affiliates engage with and learn the system. Sessions for brokerage leaders and trainers began at RE/MAX World Headquarters last month and will continue for 12 weeks. Enrolled participants represent more than 21,000 agents in all. The technology engagement team will also hit the road for a combined 324 days of live training in the next three months.
“The point is, we have you covered,” Contos told attendees. “We’ll do the heavy lifting.”
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In addition to the booj launch announcement, the Opening General Session had several other highlights:
RE/MAX has partnered with Photofy to create a customized app experience for RE/MAX brokers and agents to easily share content with their prospects. The agent platform is available free for 90 days with a $4 monthly fee after that.
Contos announced that Journey will perform the Fun Night concert at the 2020 R4, Feb. 24-27 in Las Vegas.
RE/MAX Stickers, an assortment of playful (and moving!) graphics featuring the brand, was released to affiliates all over the world. The colorful images are perfect for texts, social media and other digital use. There’s no cost involved.
RE/MAX is continuing a creative collaboration with Buzzfeed, with new video content expected to launch in late September. The campaign will feature real buyers and sellers addressing current real estate topics such as iBuying.
The team responsible for humorous viral videos such as “RE/MAX is Wack,” “Downline,” “Side Job” and “Open House” is producing new video content for the network. The current set has amassed more than a million views over the years.
Success expert Darren Hardy joined Contos in a lively discussion that ended the session. Hardy’s advice for brokers and agents alike? Determine your “vital functions” and make them your focus. “The more you focus, the better your results will be. When you’re focused and consistent, everything becomes easier.”